Privacy Policy

PRIVACY POLICY


Last updated: 8 August 2026


At ZiZiLUXE, we respect your privacy and are committed to protecting your personal information.


This Privacy Policy explains how we collect, use and protect your information when you visit or make a purchase through our website.


INFORMATION WE COLLECT


When you place an order, contact us or use our website, we may collect information such as your name, email address, billing and delivery address, telephone number and order details.


We may also collect information about how you use our website, such as pages visited and interactions with our website, where this information is collected through cookies or similar technologies.


HOW WE USE YOUR INFORMATION


We use your information to:


  • Process and fulfil your orders
  • Arrange delivery of your purchases
  • Send order confirmations and updates
  • Respond to customer service enquiries
  • Improve our website, products and customer experience
  • Send marketing communications where you have chosen to receive them
  • Prevent fraud and protect the security of our website


PAYMENT INFORMATION


Payments are processed securely through our third-party payment providers. ZiZiLUXE does not store your full payment card details.


SHARING YOUR INFORMATION


We only share personal information where necessary to provide our services, such as with payment providers, delivery providers, website and ecommerce services, or where we are legally required to do so.


We do not sell your personal information.


COOKIES


Our website may use cookies and similar technologies to help the website function properly, understand how visitors use our website and improve your experience.


You can manage or disable cookies through your browser settings, although some website features may not work correctly as a result.


MARKETING


If you choose to sign up to receive marketing from ZiZiLUXE, we may use your email address to send you information about new launches, products, offers and updates.


You can unsubscribe from marketing emails at any time by using the unsubscribe link included in our emails.


YOUR RIGHTS


Depending on your circumstances and applicable UK data protection law, you may have rights relating to your personal information, including the right to request access to, correction or deletion of your information.


If you would like to exercise your rights or have a question about how your information is handled, please contact us.


CONTACT US


If you have any questions about this Privacy Policy or how ZiZiLUXE handles your information, please contact us through our Contact Us page.


ZiZiLUXE may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.